Culture

Vision, Mission, and Values

The Pet Club Vision

The place for pets and their people to strengthen their
special bond.

The Pet Club Mission

Welcome all pets and their people to the club and provide personalized expertise in nutrition, products and care.

The Values that Guide Us

Commitment

Expect to serve pets, their people, and help each other.

Opportunity

Develop people so they can be their best.

Integrity

Deliver what we promise.

Empathy

Seek first to understand.

Respect

Treat pets and their people as individuals.

Teamwork

Be there for each other, be there for the team.

Ownership

Care enough to treat the company like it’s your own.

Balance

Bring health, well-being, and purpose to living.

When you’re part of a company that is as entrepreneurial as The Pet Club, the status quo is change and transformation.  It’s a culture of innovation, problem-solving and collaboration with big doses of service to others.

Let us sum up The Pet Club culture in three simple words:

Service

Expect to serve pets, their people, and help each other.

Drive

Expect to do more, go further because that's just the way you are.

Performance

Expect to deliver results and contribute to company success consistently.